Went in for a persistent cough yesterday reception was friendly as well as the nurses Luy & Melissa. But it was Dr. Medi who blew me away with her short but friendly greeting then straight to business. Never in my almost 42 years on this Earth has a doctor gotten to the point so quickly I was elated. She didn't ask any run-of-the-mill questions, she just went into detective mode to crack my medical case lol learned that my cough, though mostly due to my allergies, asthma, & bronchitis; was also affected by dietary triggers that every other doctor since birth has never mentioned before. & she was spot on correct because I had increased my intake of several foods she mentioned. I'm happy & will avoid those things from now on. Dr. Medi I appreciate you more than you know! Thank you bunches May you be blessed beyond measure. *Side Note: They also called to check up on me today. Very thoughtfulHighly Recommend this Urgent Care 💜

Dr. O’Malley is the best extremely knowledgeable and great personality.Ashley and Melissa took very good care of us

Had a great experience at the West Oaks Urgent Care Center. The staff was quick and professional. Would highly recommend!

⭐️⭐️⭐️⭐️⭐️I had an excellent experience at this urgent care center. From the moment I arrived, I felt welcomed and well taken care of. Rolando at the front desk was incredibly kind, helpful, and efficient with the check-in process. He made everything easy and stress-free.Dr. Christy was amazing—professional, compassionate, and thorough. She took the time to listen, explain everything clearly, and made me feel genuinely cared for. It’s rare to find such a combination of warmth and professionalism.This urgent care truly helps the community here on West Rd and Beltway 8. It’s comforting to know we have such dedicated and compassionate professionals available when we need them most. Thank you for all you do!

Dr. Abdowaise and her staff care and empathize with their patients' needs. The establishment is clean and organized.